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The job holder is responsible to provide personalised standards of care and seamless service to the VIP patients in accordance to hospital policies and procedures.
Job Requirements
:
Primary Responsibilities and Duties (80%)
• Ensures that persons identified as VIPS are attended to promptly and that courstesy and high standards of patient care and service is rendered and confidentiality is ensured.
• Notifies hospital management, clinical and administration staff promptly prior to VIP visit and updates the management, during an emergency situation of VIPs inpatient admission.
• Coordinates arrangements with clinical, ancillary and facility departments to prepare for the VIP visit.
• Receives, facilitates and escorts VIPs from arrival to departure when necessary during VIP appointment visit.
• Co-operates with physicians during consultation, procedure and assists with nursing duties where necessary
• Follows-up where prescribed by physician to ensure continuity of patient care and treatment plan of VIPs.
• Assists with off-site home visits for VIPs (where required)
• Collaborates with administrative departments to ensure information of VIPs are updated.
• Collaborates and co-operates with physicians and other health-care providers in the smooth delivery of patient care and services.
Secondary Responsibilities and Duties (20%)
• Assists with PPE and Hand washing training/exercise when needed.
• Participates in health talks and seminars to keep in awareness of current health and nursing practices.
• Demonstrates awareness of current nursing and health care practices.
• Assumes additional responsibilities as assigned by the Supervisor.
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Nursing or equivalent.
At least 2 year(s) of working experience in the related field is required for this position.
Preferably Senior Executives specializing in Healthcare - Nurse/Medical Support & Assistant, Healthcare - Pharmacy or equivalent.
Requirements
:
Industries
:
Healthcare
Departments
:
Engineering/IT/Operations
Job Levels
:
Junior Executive
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